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National Hotel and Tourism Association
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Summer Member Spotlight

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New Member Listing: May – August 2018 Angostura Limited Arbeitsgemeinschaft Karibik e.V. Ayi Tour Bianca Sands Resort Blueliner Marketing BlueWater Revenue, LLC Bornewell Holdings Inc Caribbean Culture and Lifestyle Caribbean Journal Chardenmaia Tours S RL Control Union Cotton International DOMUS Windows & Doors Limited Eximia Glion Institute of Higher Education Harris Paints International Ltd Holiday […]

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Pulling From Your Hotel’s Design To Weave A Better Story

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By OBM International Today’s travelers expect a hotel experience to be much more sophisticated than seen years ago. They are looking to collect authentic experiences, not just a place to rest their head. When hoteliers are genuinely successful, they have created a destination that presents guests with the opportunity to have a transformative experience. So […]

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Service Excellence – From the Inside Out

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Written by Chuck Kelley, Cayuga Hospitality Consultants Service excellence is about delivering to the customer expectation – meeting and slightly exceeding that expectation. Notice I said “slightly exceeding” and I say that because if you go above and beyond you begin to create a customer expectation you can’t achieve without negatively impacting other priorities. Let’s […]

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What Google’s New Price Insights Means for Hotels

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Written by Shri Lildharrie, Managing Director, HeBS Digital  Google is testing out a new search engine result page (SERP) element called Google Price Insights that adds hotel price comparisons to the knowledge graph. Google Price Insights include a hyperlinked call-to-action, “Explore Insights,” which takes users to a market comparison page that displays hotel prices against […]

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The Clinton Global Initiative Action Network on Post-Disaster Recovery

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As the 2018 hurricane season approaches its peak months, President Bill Clinton convened the second formal meeting of the Clinton Global Initiative (CGI) Action Network on Post-Disaster Recovery at the University of Miami, bringing together more than 350 leaders from government, business, and civil society. In attendance were Patricia Affonso-Dass, CHTA’s President; Karolin Troubetzkoy, CHTA’s […]

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Marketplace 2019 Registration Opens August 22nd

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Your chance to meet buyers and tour operators from around the world under one roof is just around the corner! CHTA will be rolling out Caribbean Travel Marketplace 2019 in Jamaica with more surprises, more buyers  and exciting new activities that will strengthen the connectivity between all industry stakeholders. Registration Opens August 22, 2018 – Take […]

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Managing the Art of Being Local

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The rise of vacation rental platforms like Airbnb has revealed a desire among travelers to live like a local and have personalized travel experiences. Certainly technology and lower price points have played a large role in the rise of the share economy, as well as a push back against the homogenization of the hotel industry. […]

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Congratulations to the Newly Elected CHTA Officers 2018 – 2020

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  President Patricia Affonso-Dass, Group General Manager, Ocean Hotels, Barbados             Immediate Past President Karolin Troubetzkoy, Executive Director, Marketing & Operations, Anse Chastanet & Jade Mountain, St. Lucia             Treasurer Jim Hepple, Tourism Analytics, Aruba             1st Vice President Karen Whitt, […]

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CHTA President Reflects Upon Past… Looks to Future

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(Following are inaugural remarks given by CHTA President Patricia Affonso-Dass during the opening of CHIEF in Miami, July 22, 2018) Good evening, Immediate Past President Karolin, Past Presidents of CHTA, Directors, Members, Industry colleagues, friends, ladies and gentlemen. I stand here this evening proud and extremely humbled to have been elected to serve as the […]

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How To Create A Great Corporate Culture

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By Tatiana Milan, OBMI Human Resources Director People often underestimate how important culture is in the workplace. If you don’t actively recognize this culture, your corporation could be missing out on a valuable opportunity to provide a positive impact on your employees and your bottom line. What is a corporate culture and what are the […]

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