The primary mandate of the Caribbean Hotel & Tourism Association Education Foundation from its formation in 1986 has been to support education and training programs for the region’s hospitality and tourism industry.
For the last three decades, the Foundation has raises and distributed over US$2million for individual scholarships and training for the region’s nationals.
Today, in partnership with its corporate sponsors and with the generous support of the member hotels and allied partners of the Caribbean Hotel & Tourism Association, the Foundation is embarking on a new chapter of on-island training courses to further the development of industry skills and training development in a series of one-day training courses in multiple disciplines.
Thanks to St. Lucia Hotel & Tourism Association & the Tourism Enhancement Fund for additional sponsorship
SOUFRIERE – 16 & 17 September 2019
CASTRIES – 19, 20, 21, 23 & 24 September 2019
Understanding All Guests & the Journey’s they make
How to Deliver Equal Warmth & Care to ALL Guests
How to Handle Tricky Situations
How to Use Guest Feedback as a way to SHINE!
Barbados Celebrates 288 Certificates for successful participation in Heartfelt Guest Care to Welcome the World!
235 Hospitality Professionals & 53 Final Year Students were honored by CHTAEF, Virgin Holidays, the Ministry of Tourism, the Hon. Minister of Labour & Social Partnership Relations & BHTA
Training was facilitated in October 2018 & May 2019 to team members encompassing General Managers, Managers, Supervisors & Line Staff
Guests & Colleagues are feeling the difference ~ KUDOS TO ALL PARTICIPANTS FOR PUTTING UPLIFTED CARE INTO ACTION!
Aruba Graduation Ceremony
7 December, 2018
Participants will be presented with a certificate to recognize the completion of the training workshops. Housekeeping – Preventing and Controlling the Spread of Infection for HOUSEKEEPING TEAM MEMBERS How to Motivate Your Team Through Effective Leadership for SUPERVISORS & MANAGERS