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Training

The primary mandate of the Caribbean Hotel & Tourism Association Education Foundation from its formation in 1986 has been to support education and training programs for the region’s hospitality and tourism industry.

For the last three decades, the Foundation has raises and distributed over US$2million for individual scholarships and training for the region’s nationals.

Today, in partnership with its corporate sponsors and with the generous support of the member hotels and allied partners of the Caribbean Hotel & Tourism Association, the Foundation is embarking on a new chapter of on-island training courses to further the development of industry skills and training development in a series of one-day training courses in multiple disciplines.

For more information, email foundation@caribbeanhotelandtourism.com

and   

HEARTFELT GUEST CARE TO WELCOME THE WORLD!

ST.LUCIA   SOLD OUT! 5 EXTRA DAYS ADDED!

Thanks to St. Lucia Hotel & Tourism Association & the Tourism Enhancement Fund for additional sponsorship

SOUFRIERE – 16 & 17 September 2019

CASTRIES – 19, 20, 21, 23 & 24 September 2019

8.30am-5pm

Topics Include

  • Understanding All Guests & the Journey’s they make
  • How to Deliver Equal Warmth & Care to ALL Guests
  • How to Handle Tricky Situations
  • How to Use Guest Feedback as a way to SHINE!

 

Barbados Celebrates 288 Certificates for successful participation in Heartfelt Guest Care to Welcome the World!
235 Hospitality Professionals & 53 Final Year Students were honored by CHTAEF, Virgin Holidays, the Ministry of Tourism, the Hon. Minister of Labour & Social Partnership Relations & BHTA

Training was facilitated in October 2018 & May 2019 to team members encompassing General Managers, Managers, Supervisors & Line Staff

Guests & Colleagues are feeling the difference ~ KUDOS TO ALL PARTICIPANTS FOR PUTTING UPLIFTED CARE INTO ACTION!

 


Aruba Graduation Ceremony

7 December, 2018
Participants will be presented with a certificate to recognize the completion of the training workshops.
Housekeeping – Preventing and Controlling the Spread of Infection for HOUSEKEEPING TEAM MEMBERS
How to Motivate Your Team Through Effective Leadership for SUPERVISORS & MANAGERS