The primary mandate of the Caribbean Hotel & Tourism Association Education Foundation from its formation in 1986 has been to support education and training programs for the region’s hospitality and tourism industry.
For the last three decades, the Foundation has raises and distributed over US$2million for individual scholarships and training for the region’s nationals.
Today, in partnership with its corporate sponsors and with the generous support of the member hotels and allied partners of the Caribbean Hotel & Tourism Association, the Foundation is embarking on a new chapter of on-island training courses to further the development of industry skills and training development in a series of one-day training courses in multiple disciplines.
CHTA Education Foundation & Virgin Holidays believes everyone should be able to take on the world!
We are delighted to deliver this energetic, focused, interactive and totally Caribbean day to assist you in handling all your guests with tolerance, heartfelt care and professionalism.
HEARTFELT GUEST CARE TO WELCOME THE WORLD!
Topics: Understanding Guests & the Journey’s they make, How to Deliver Equal Warmth & Care to ALL Guests, How to Handle Tricky Situations, How to Use Guest Feedback to SHINE!
Our Expectations of you: punctuality, active participation in full Development Day & Certificate Ceremony / upload of personal video or report before 31 October, to our closed Facebook page, on your success and/or challenges in implementing some of the techniques from the workshop
Cost: Early Bird Registration for Virgin Holidays Hotels US$25 pp until 20 Sept; CHTA or BHTA Hotels US$45 pp / Non-BHTA Hotels US$75 pp
Registration includes All Course Materials, Refreshments & Lunch and a separate Certificate Ceremony
Location: PomMarine Hotel – Pelican Room @ Hospitality Training Institute, Hastings, Christ Church
WOMEN IN HOSPITALITY – CAREER MAPPING INFO-SESSION
Inspiring presentations from Virgin Holidays & CHTAEF Executive Women & a dynamic Barbadian CHTAEF Scholar!
+ information to create a practical plan to map your journey from current position through a variety of leadership roles and the in-between steps needed to get there + diversification opportunities + time for your questions!
COMPLEMENTARY & available only to registered Development Day female participants
Location: Savannah Hotel, Hastings Main Road, Christ Church
Time: 8:45am prompt – 12:30pm
Dates:Wednesday 17 October
Click to Register. There are only 30 spaces available & confirmation will be sent via email to the lucky women