CHTA is making every effort to advise our members on readiness, training, monitoring and information sharing, which commenced with a training webinar for over 400 industry stakeholders during the first week of February.
CHTA is part of an established COVID-19 Caribbean Tourism Task Force, comprising CHTA, CARPHA, CTO and the Global Tourism Resilience and Crisis Management Centre (GTRCMC) – to coordinate tourism industry’s readiness and response efforts. The Task Force’s mandate is to coordinate and share information, the compilation and dissemination of support tools, provide training, and to advance best practices by companies and destinations. Efforts to date and pending initiatives can be found at: COVID-19 Efforts
CHTA is providing members weekly email communication updates on COVID-19. Below please find the updates for your reference:
CHTA is providing members a newly launched weekly webinar series called “CHTA Live: The Resilience Series” #CHTALive. Please join the interactive and engaging webinars. Meet and ask our panelists questions. Please note after April 3rd, all webinar recordings will only be distributed to registered attendees and available via request by contacting email@example.com.
Press Releases, Situation Reports and Guidelines
Caribbean Hotel & Tourism Association (CHTA):
CARIBBEAN TOURISM WILL EMERGE STRONGER AFTER CORONAVIRUS SCOURGE, TOURISM LEADERS SAY March 20, 2020
CARIBBEAN TOURISM AND HEALTH STAKEHOLDERS FORGE ALLIANCE TO SAFEGUARD VISITORS AND RESIDENTS FROM COVID-19 March 5, 2020
BEWARE FAKE NEWS AND MYTHS ABOUT CORONAVIRUS, WARN TOURISM HEALTH SPECIALISTS February 13, 2020
CARIBBEAN TOURISM AND HEALTH AUTHORITIES PROACTIVE ON CORONAVIRUS January 31, 2020
Caribbean Public Health Agency (CARPHA):
Coronavirus Disease (COVID-19) Information Overview
CARPHA Situation Report:
April 6, 2020
CARPHA Interim Guidance for Hotels and Guesthouses on COVID-19
World Health Organization (WHO):
Rolling updates on the coronavirus disease (COVID-19)
Tourism Economics Report:
IMPACTS OF CORONAVIRUS ON GLOBAL TOURISM, MARCH 2020
Center for Systems Science and Engineering (CSSE):
Update of Global COVID-19 cases: Coronavirus COVID-19 Global Cases by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU) Dashboard
From the Ministry of Tourism, Jamaica – March 16, 2020: Tourism Entities – Protocols of Management of COVID-19
Debunking the Myths of Coronavirus (COVID-19)
o What is a coronavirus? → Overview with Q&A from WHO
o How to protect yourself → Helpful tips with support videos and posters from WHO.
o Travel advice → Updated traveler advisories from WHO.
o Instructional Poster/Flyer: Cover your nose and mouth
o Instructional Poster/Flyer: Cough or sneeze into elbow
o How to protect yourself →Helpful tips with support videos and posters from WHO.
o Overview of COVID-19 – An introductory audio recording of a webinar produced by CARPHA, CHTA and CTO.
o COVID-19 videos → – Series of videos from WHO helpful for employee training, traveler orientation.
o Is there a new bleach cocktail that can cure and protect against the Flu and the Novel Coronavirus?
o How is the Novel Coronavirus new? Lysol and Clorox have “Human Coronavirus” listed on their labels
o Can a surgical mask protect me from coronavirus? CARPHA Biorisk Manager explains
o Who should wear a mask for protection against coronavirus? CARPHA Biorisk Manager responds
o How to protect yourself → Helpful tips with support videos and posters from WHO.
Free Online Training
o Emerging Respiratory Viruses, including COVID-19: Methods for Detection, Prevention, Response and Control – a self-paced online training course provided by WHO
o Free restaurant takeout and delivery COVID-19 food safety training and education videos provided by the National Restaurant Association Solutions and the American Hotel & Lodging Education Institute. Available in English and Spanish.
o Florida Atlantic University (FAU) Certificate In Hospitality and Tourism Management free online course.
Monitoring Systems for Hotels and Accommodation Providers
Established by CARPHA in collaboration with CHTA and CTO, the Tourism Health Information System (THiS) as a Monitoring, Surveillance, Confidential Resource for Hotels and Guest Houses, THiS is a real-time web-based application for facilities housing stay over arrivals such as hotels and guesthouses to monitor the health of their visitors and staff. The information serves as an early warning and response system for hotels/guest houses to monitor and rapidly respond to public health issues that may occur at their establishment. Guests/staff from participating hotels/guesthouses can report their symptoms to staff and complete a short online questionnaire. http://carpha.org/What-We-Do/Programmes-and-Projects/THP/THiS-Hotel-Based-Surveillance
Updates from Destinations
Anguilla | Antigua & Barbuda | Aruba | Bahamas | Barbados | Belize | Bermuda | Bonaire | British Virgin Islands | Cayman Islands | Curaçao | Dominica | Dominican Republic | Grenada | Guadeloupe | Guyana | Haiti | Jamaica | Martinique | Montserrat | Puerto Rico | St. Barthélemy | St. Kitts & Nevis | St.Lucia | St.Maarten | St.Martin | St.Vincent & The Grenadines | Suriname | Trinidad & Tobago | Turks & Caicos | United States Virgin Islands
Governments and National Hotel and Tourism Associations can send updates to COVIDfirstname.lastname@example.org
Current Country Travel Advisories – The International Air Transport Association (IATA) maintains an up-to-the-minute database of travel advisories for countries around the world.
Monitoring System for Hotels
The Tourism and Health Information System (THiS), is a real-time web-based application for facilities housing stay over arrivals such as hotels and guesthouses to monitor the health of their visitors and staff. The information serves as an early warning and response system for hotels/guest houses to monitor and rapidly respond public health issues that may occur at their establishment. Guests/staff from participating hotels/guesthouses can report their symptoms to staff and complete a short online questionnaire.
Hotel and tourism accommodation providers are:
o Advised to be vigilant with sanitary precautions, monitoring of guest and employee illnesses, and prompt reporting to local health authorities any questionable illnesses.
o Encouraged to register for CARPHA’s Tourism Health Information System (THiS).
o All of the region’s hotels which are not part of CARPHA’s Tourism Health Information System (THiS) are encouraged to sign up. Since January, over 50 additional hotels have joined THiS. To register, visit http://this.carpha.org or https://tinyurl.com/txjo7al
o Visitors are also encouraged to self-report at http://this.carpha.org, and click on the self-reporting tab to the bottom left of the screen.
To assist you with developing or reviewing your current policy regarding cancellations, following is a compilation with links to policies and statements which have been established by some of the industry’s leading hotel chains/brands:
Barceló Hotel Group
Hilton Latin America & Caribbean
Karisma Hotels & Resorts
LIAT: Travel Advisory on Affected Travel Due to COVID-19 and Waiver Policy – COVID-19
CHTA is working closely and sharing information provided by our partners and members.
ADARA Traveler Trends Tracker – taps into our real-time travel data to track travel-related consumer behavior and identify key trends. This information will help travel marketers activate the most informed marketing strategies based on the most recent consumer travel activities.
Message from Mastercard’s CEO – Ajay Banga sheds a light on how we can approach the new challenging reality together and come out stronger when it all ends.
STR’s COVID-19 Hotel Industry Impact Resource Center has up-to-date webinars, press releases, and industry updates.
STR temporarily provides weekly data updates for the Caribbean based on preliminary data. This preliminary data represents a percentage of STR’s total sample for the region. Once monthly processing is complete, data points will likely appear different. Please find weekly data updates below:
TravelClick, an Amadeus Company
Crisis Management Resources can be found here, to access materials such as: