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CHTA's COVID-19 Initiatives

CHTA is making every effort to advise our members on readiness, training, monitoring and information sharing, which commenced with a training webinar for over 400 industry stakeholders during the first week of February.

CHTA is part of an established COVID-19 Caribbean Tourism Task Force, comprising CHTA, CARPHA, CTO and the Global Tourism Resilience and Crisis Management Centre (GTRCMC) – to coordinate tourism industry’s readiness and response efforts. The Task Force’s mandate is to coordinate and share information, the compilation and dissemination of support tools, provide training, and to advance best practices by companies and destinations.    Efforts to date and pending initiatives can be found atCOVID-19 Efforts

Weekly Updates

CHTA is providing members weekly email communication updates on COVID-19. Below please find the updates for your reference:

Weekly Webinars

CHTA is providing members a newly launched weekly webinar series called “CHTA Live: The Resilience Series” #CHTALive. Please join the interactive and engaging webinars. Meet and ask our panelists questions. Please note after April 3rd, all webinar recordings will only be distributed to registered attendees and available via request by contacting membership@caribbeanhotelandtourism.com.

 

 

 

 

 

Statement from CHTA President Patricia Affonso-Dass and CEO Frank Comito on the COVID-19 Pandemic and the resilience of the Caribbean – March 20, 2020

Tools & Resources

Fact Sheets
Debunking the Myths of Coronavirus (COVID-19)
o   What is a coronavirus? → Overview with Q&A from WHO
o   How to protect yourself → Helpful tips with support videos and posters from WHO.
o   Travel advice → Updated traveler advisories from WHO.

Posters/Flyers
o   Instructional Poster/Flyer: Cover your nose and mouth
o   Instructional Poster/Flyer: Cough or sneeze into elbow
o   How to protect yourself →Helpful tips with support videos and posters from WHO.

Videos
o   Overview of COVID-19 – An introductory audio recording of a webinar produced by CARPHA, CHTA and CTO.
o   COVID-19 videos → – Series of videos from WHO helpful for employee training, traveler orientation.  
o   Is there a new bleach cocktail that can cure and protect against the Flu and the Novel Coronavirus?
o   How is the Novel Coronavirus new? Lysol and Clorox have “Human Coronavirus” listed on their labels
o   Can a surgical mask protect me from coronavirus? CARPHA Biorisk Manager explains
o   Who should wear a mask for protection against coronavirus? CARPHA Biorisk Manager responds
o   How to protect yourself → Helpful tips with support videos and posters from WHO.

Free Online Training
o  Emerging Respiratory Viruses, including COVID-19: Methods for Detection, Prevention, Response and Control – a self-paced online training course provided by WHO
o  Free restaurant takeout and delivery COVID-19 food safety training and education videos provided by the National Restaurant Association Solutions and the American Hotel & Lodging Education Institute. Available in English and Spanish.
o Florida Atlantic University (FAU) Certificate In Hospitality and Tourism Management free online course.

Monitoring Systems for Hotels and Accommodation Providers
Established by CARPHA in collaboration with CHTA and CTO, the Tourism Health Information System (THiS) as a Monitoring, Surveillance, Confidential Resource for Hotels and Guest Houses, THiS is a real-time web-based application for facilities housing stay over arrivals such as hotels and guesthouses to monitor the health of their visitors and staff. The information serves as an early warning and response system for hotels/guest houses to monitor and rapidly respond to public health issues that may occur at their establishment. Guests/staff from participating hotels/guesthouses can report their symptoms to staff and complete a short online questionnaire.    http://carpha.org/What-We-Do/Programmes-and-Projects/THP/THiS-Hotel-Based-Surveillance

THiS (Hotel Monitoring System)

Monitoring System for Hotels

The Tourism and Health Information System (THiS), is a real-time web-based application for facilities housing stay over arrivals such as hotels and guesthouses to monitor the health of their visitors and staff. The information serves as an early warning and response system for hotels/guest houses to monitor and rapidly respond public health issues that may occur at their establishment. Guests/staff from participating hotels/guesthouses can report their symptoms to staff and complete a short online questionnaire. 

Hotel and tourism accommodation providers are:
o  Advised to be vigilant with sanitary precautions, monitoring of guest and employee illnesses, and prompt reporting to local health authorities any questionable illnesses.
o  Encouraged to register for CARPHA’s Tourism Health Information System (THiS).
o  All of the region’s hotels which are not part of CARPHA’s Tourism Health Information System (THiS) are encouraged to sign up. Since January, over 50 additional hotels have joined THiS. To register, visit http://this.carpha.org or https://tinyurl.com/txjo7al
o  Visitors are also encouraged to self-report at  http://this.carpha.org, and click on the self-reporting tab to the bottom left of the screen.

CHTA Partner Updates

CHTA is working closely and sharing information provided by our partners and members.

ADARA

ADARA Traveler Trends Tracker – taps into our real-time travel data to track travel-related consumer behavior and identify key trends. This information will help travel marketers activate the most informed marketing strategies based on the most recent consumer travel activities.

Mastercard

Message from Mastercard’s CEO – Ajay Banga sheds a light on how we can approach the new challenging reality together and come out stronger when it all ends.

STR

STR’s COVID-19 Hotel Industry Impact Resource Center has up-to-date webinars, press releases, and industry updates.

STR temporarily provides weekly data updates for the Caribbean based on preliminary data. This preliminary data represents a percentage of STR’s total sample for the region. Once monthly processing is complete, data points will likely appear different. Please find weekly data updates below:

TravelClick, an Amadeus Company

Revenue Management Best Practices

Crisis Management Resources can be found here, to access materials such as: